Our trained virtual assistants work as part of your team – remotely. They schedule appointments, send reminders, verify insurance, request prior authorizations and handle routine front-desk and admin tasks.
You get reliable support at a fraction of the cost of extra in-office staff, with HIPAA-conscious processes.
What's included
01Appointment scheduling and reminders
02Insurance verification
03Prior authorization requests
04Front-desk and admin support
What you get
Lower staffing costs
Fewer no-shows and delays
Your staff free for patients
Flexible, scalable support
Who it's for
Practices that need trained remote staff for phones, scheduling and patient follow-up.
How we do it
1We learn your workflows, systems and scripts.
2A trained, HIPAA-certified assistant starts working in your systems.
3We check quality and track call and task numbers.
4You get regular reports and can change tasks at any time.
Frequently asked questions
What can a virtual medical assistant do?
Scheduling, reminders, eligibility checks, patient calls, follow-ups and system updates.
Are assistants HIPAA trained?
Yes. Every assistant is HIPAA trained and works under a signed BAA.